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Exchange & Returns

Returns Process

We hope that you are pleased with your item, but if for any reason you are not then you may return it to us for a refund or exchange it for another item within 14 days of receipt.

To return your item please e-mail info@bluemarlinstore.com or call +44 (0) 7825 215 438 quoting: your invoice number, name and address, details of the product and the reason you wish to return the item(s). We will then contact you and advise you on how to proceed.

To ensure that you are eligible for a refund please check the following:

– We must receive items within 14 days of your receiving them
– You have proof of purchase (i.e your original invoice number)
– Items must be in perfect condition and there must be no evidence of wear
– Items must be returned in all of their original packaging

WHEN WE WILL NOT ACCEPT RETURNS

We reserve the right to reject returns should they not meet eligibility criteria set above. Returns received outside the Returns Policy period will be accepted at the discretion of Blue Marlin Store. You must notify us prior to the product being returned. If we accept your item for return outside the Returns Policy you will be issued with a Credit Note that will be valid for 12 months from date of issue. Please visit Returns & Cancellation Policy in our Terms & Conditions for further information.

Exchange and Returns: About
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